| Exam Code: | MB-210 | ||
| Exam Name: | Microsoft Dynamics 365 for Sales | ||
| Certification(s): | Microsoft Dynamics 365 | ||
| Total Questions: | 349 Questions Answers | ||
| Latest Updated: | May 08,2024 | ||
| Price: (Discounted) | Was: $85 Now: $59 | ||
MB-210: Microsoft Dynamics 365 for Field Service Exam Topics
| Topic | Description | Percentage |
|---|---|---|
| Field Service Basics | Covers the fundamental concepts of Microsoft Dynamics 365 for Field Service, including core functionalities, key features, and benefits. | 15-20% |
| Work Order Management | Involves the management of work orders, including creating, scheduling, assigning, and tracking work orders, as well as managing related tasks and activities. | 25-30% |
| Scheduling and Dispatching | Covers the scheduling and dispatching of field technicians, including optimizing schedules, assigning technicians to work orders, and managing technician availability. | 20-25% |
| Inventory and Asset Management | Includes the management of inventory and assets, such as tracking inventory levels, managing asset locations, and performing inventory adjustments. | 15-20% |
| Customer Engagement | Focuses on customer engagement aspects, such as managing customer accounts, tracking customer interactions, and providing customer support through various channels. | 10-15% |
| Reporting and Analytics | Covers reporting and analytics capabilities, including generating reports, analyzing data, and using insights to improve field service operations. | 10-15% |
Passing Score: 700 out of 1000 (70%)
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