Exam Code: | MB-240 | ||
Exam Name: | Microsoft Dynamics 365 for Field Service | ||
Certification(s): | Microsoft Dynamics 365 | ||
Total Questions: | 196 Questions Answers | ||
Latest Updated: | Nov 14,2024 | ||
Price: (Discounted) | Was: $85 Now: $59 |
MB-240 Microsoft Dynamics CRM Fundamentals Exam
This exam measures your ability to accomplish the following technical tasks: install and configure CRM; manage the user interface; configure security; manage data; configure business processes and workflow; and configure reporting and analytics.
Topic | Percentage in Passing Score | Information |
---|---|---|
Installation and Configuration | 15-20% | Covers tasks such as installing CRM, configuring the CRM application, and managing CRM updates. |
User Interface | 15-20% | Covers tasks such as navigating the CRM user interface, customizing the user interface, and managing user preferences. |
Security | 15-20% | Covers tasks such as creating and managing security roles, assigning security roles to users, and configuring security settings. |
Data Management | 20-25% | Covers tasks such as creating and managing records, importing and exporting data, and managing data quality. |
Business Processes and Workflow | 15-20% | Covers tasks such as creating and managing business processes, creating and managing workflows, and managing workflow rules. |
Reporting and Analytics | 15-20% | Covers tasks such as creating and managing reports, creating and managing dashboards, and managing key performance indicators (KPIs). |
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