Exam Code: | Salesforce-Loyalty-Management | ||
Exam Name: | Salesforce Loyalty Management Accredited Professional Exam | ||
Certification(s): | Accredited Professional | ||
Total Questions: | 103 Questions Answers | ||
Latest Updated: | Nov 14,2024 | ||
Price: (Discounted) | Was: $85 Now: $59 |
Salesforce-Loyalty-Management Exam Topics
Topic | Information | Passing Score Percentage |
---|---|---|
Customer Loyalty Fundamentals | Understanding the concept of customer loyalty, types of loyalty programs, and their benefits. | 20% |
Salesforce Loyalty Cloud Overview | Introduction to Salesforce Loyalty Cloud, its features, and how it can be used to manage loyalty programs. | 20% |
Loyalty Program Design | Designing and implementing loyalty programs, including tiers, points systems, rewards, and redemption options. | 25% |
Loyalty Program Management | Managing loyalty programs, including member enrollment, tracking member activity, and issuing rewards. | 20% |
Loyalty Analytics and Reporting | Using analytics to track loyalty program performance, identify trends, and make data-driven decisions. | 15% |
Total Passing Score: 70%
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