| Exam Code: | B2B-Commerce-Administrator | ||
| Exam Name: | Salesforce Accredited B2B Commerce Administrator Exam | ||
| Certification(s): | Salesforce Certified Administrator | ||
| Total Questions: | 255 Questions Answers | ||
| Latest Updated: | Apr 29,2024 | ||
| Price: (Discounted) | Was: $85 Now: $59 | ||
B2B-Commerce-Administrator Exam Topics
The B2B-Commerce-Administrator exam covers a wide range of topics related to B2B e-commerce. The following table provides an overview of the main topics covered in the exam, along with the percentage of questions that are typically devoted to each topic:
| Topic | Percentage of Questions | Description |
|---|---|---|
| B2B E-commerce Fundamentals | 20% | This section covers the basics of B2B e-commerce, including the different types of B2B e-commerce models, the benefits and challenges of B2B e-commerce, and the key trends and developments in the B2B e-commerce landscape. |
| B2B E-commerce Platforms and Technologies | 30% | This section covers the different types of B2B e-commerce platforms and technologies, including on-premise solutions, cloud-based solutions, and open-source solutions. It also covers the key features and capabilities of B2B e-commerce platforms, such as product catalogs, shopping carts, checkout processes, and payment processing. |
| B2B E-commerce Marketing and Sales | 25% | This section covers the different marketing and sales strategies that are used in B2B e-commerce, including search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, and content marketing. It also covers the different sales techniques that are used in B2B e-commerce, such as inside sales, outside sales, and telesales. |
| B2B E-commerce Customer Service and Support | 15% | This section covers the different customer service and support strategies that are used in B2B e-commerce, including live chat, email support, phone support, and self-service support. It also covers the different metrics that are used to measure customer satisfaction in B2B e-commerce. |
| B2B E-commerce Security and Compliance | 10% | This section covers the different security and compliance measures that are used in B2B e-commerce, including data encryption, firewalls, intrusion detection systems, and compliance with industry regulations. It also covers the different best practices for securing B2B e-commerce websites and applications. |
Passing Score: 70%
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