Exam Code: | Customer-Data-Platform | ||
Exam Name: | Salesforce Customer Data Platform (CDP) Exam (SP22) Exam | ||
Certification(s): | Salesforce CDP Accredited Professional | ||
Total Questions: | 197 Questions Answers | ||
Latest Updated: | Oct 26,2024 | ||
Price: (Discounted) | Was: $85 Now: $59 |
Customer-Data-Platform Exam Topics
Topic | Information | Passing Score (%) |
---|---|---|
Customer Data Management | Understanding customer data, data sources, data quality, and data governance. | 20% |
Customer Data Integration | Techniques and tools for integrating data from multiple sources, including data cleansing, transformation, and harmonization. | 20% |
Customer Data Analytics | Applying data analysis techniques to understand customer behavior, preferences, and trends. | 25% |
Customer Segmentation and Targeting | Creating customer segments and targeting strategies based on customer data. | 15% |
Customer Experience Management | Using customer data to improve customer experiences across channels and touchpoints. | 15% |
Customer Data Privacy and Security | Protecting customer data from unauthorized access, use, or disclosure. | 5% |
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