| Exam Code: | MB-240 | ||
| Exam Name: | Microsoft Dynamics 365 for Field Service | ||
| Certification(s): | Microsoft Dynamics 365 | ||
| Total Questions: | 173 Questions Answers | ||
| Latest Updated: | Oct 26,2024 | ||
| Price: (Discounted) | Was: $85 Now: $59 | ||
MB-240 Microsoft Dynamics CRM Fundamentals Exam
This exam measures your ability to accomplish the following technical tasks: install and configure CRM; manage the user interface; configure security; manage data; configure business processes and workflow; and configure reporting and analytics.
| Topic | Percentage in Passing Score | Information |
|---|---|---|
| Installation and Configuration | 15-20% | Covers tasks such as installing CRM, configuring the CRM application, and managing CRM updates. |
| User Interface | 15-20% | Covers tasks such as navigating the CRM user interface, customizing the user interface, and managing user preferences. |
| Security | 15-20% | Covers tasks such as creating and managing security roles, assigning security roles to users, and configuring security settings. |
| Data Management | 20-25% | Covers tasks such as creating and managing records, importing and exporting data, and managing data quality. |
| Business Processes and Workflow | 15-20% | Covers tasks such as creating and managing business processes, creating and managing workflows, and managing workflow rules. |
| Reporting and Analytics | 15-20% | Covers tasks such as creating and managing reports, creating and managing dashboards, and managing key performance indicators (KPIs). |
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