| Exam Code: | Salesforce-Contact-Center | ||
| Exam Name: | Salesforce Contact Center Accredited Professional Exam | ||
| Certification(s): | Accredited Professional | ||
| Total Questions: | 205 Questions Answers | ||
| Latest Updated: | Nov 17,2024 | ||
| Price: (Discounted) | Was: $85 Now: $59 | ||
Salesforce-Contact-Center Exam Topics
| Topic | Percentage | Description |
|---|---|---|
| Contact Center Fundamentals | 20% |
|
| Setup and Configuration | 25% |
|
| Call Center Operations | 30% |
|
| Omnichannel Support | 20% |
|
| Other Topics | 5% |
|
Passing Score: 65%
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