| Exam Code: | SPS | ||
| Exam Name: | Scrum Scaled Professional Scrum (SPS) Exam | ||
| Certification(s): | Professional Scrum Certifications | ||
| Total Questions: | 40 Questions Answers | ||
| Latest Updated: | Nov 14,2024 | ||
| Price: (Discounted) | Was: $85 Now: $59 | ||
Topics Covered in the SPS Exam
The SPS exam covers a wide range of topics, including:
| Topic | Percentage of Passing Score | Description |
|---|---|---|
| Workplace Policies and Procedures | 30% | Knowledge of workplace policies and procedures, such as safety regulations, dress codes, and confidentiality agreements |
| Customer Service | 25% | Ability to provide excellent customer service, including handling complaints, resolving issues, and building relationships |
| Communication | 20% | Effective communication skills, both written and verbal, including email, phone calls, and face-to-face interactions |
| Problem Solving | 15% | Ability to identify and solve problems, using critical thinking and analytical skills |
| Computer Literacy | 10% | Proficiency in using basic computer applications, such as Word, Excel, and PowerPoint |
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